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Frequently asked questions

Everything brands and creators need to know about Afluencer.

Is Afluencer free?

Yes. Brands can post collabs and creators can build a profile and apply to collabs for free. Premium plans simply add more invitations, applications, and features.

How do I get started?

Create a free account as a brand or a creator, set up your profile, and you can start posting or applying to collabs right away.

How does matching work?

Brands post a collab describing their ideal partner; creators apply, and our matching surfaces the best fits by niche, channel and audience.

Are the creators verified?

Yes. Every creator is a real, verified Afluencer member — we never scrape names or numbers from social media.

What do the brand plans include?

VIP, Concierge and Boss add monthly invitation credits, newsletter features and strategy support. See the Pricing page for full details.

What do the creator plans include?

Macro and Mega add a premium profile badge, more application credits, unlimited interests, and recommendations to brands.

How do creators get paid?

Brands handle payment and product directly — many collabs include free product, a paid fee, or both, agreed inside the app.

Can I cancel anytime?

Yes — upgrade, downgrade or cancel from your account at any time. There are no long-term contracts.

How do I contact support?

Live chat is fastest, or email support@afluencer.com. Premium plans also include phone support.

Still have questions? Visit our Help Center →